1. Overview

These Terms apply to all users of our website, including browsers, customers, and contributors of content. By using this site, you accept these Terms in full.

We reserve the right to update or replace any part of these Terms by posting updates on our website. Continued use constitutes acceptance of any changes.

2. Online Store Terms

You may not use our products or website for any unlawful purpose, or in a way that breaches any applicable laws or regulations.
 

Any misuse of the website, including interference with security or functionality, may result in termination of access.

3. Products & Information

We take care to present our products accurately. However, colours, textures, and details may vary slightly due to screen settings or natural material characteristics.
 

We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable.
 

We reserve the right to correct pricing errors and to cancel orders affected by such errors. Payment is processed securely through Shopify and its authorised payment providers.

5. Orders & Acceptance

Order confirmation does not constitute acceptance. We reserve the right to accept or decline any order, including where stock is unavailable, pricing errors occur, or fraud is suspected.

6. Shipping & Delivery

Delivery times are estimates only and may vary. OLANBAGS is not responsible for delays outside our control.
 

Responsibility for goods passes to you upon delivery to the address provided at checkout.

7. Warranty & Expected Use

OLANBAGS products are designed for everyday use consistent with their intended purpose.
 

Our products are expected to be free from defects in materials and workmanship for a reasonable period, having regard to the nature of the product, its price, and its intended use, in accordance with Australian Consumer Law.
 

This does not cover normal wear and tear, misuse, overloading, accidental damage, or failure to follow care instructions.

8.  Returns & Refunds

Returns and refunds are governed by our Returns Policy, which operates in accordance with Australian Consumer Law.

Nothing in these Terms limits your statutory consumer rights.

9. Gift Cards

Gift cards are non-refundable and redeemable only in accordance with the terms stated at purchase, unless required by law.

10. Promotions & Offers

Promotional offers are subject to availability and may be withdrawn or amended at any time. Promotions cannot be combined unless stated otherwise.

11. Intellectual Property

All content on this website, including designs, logos, text, images, and branding, is the property of OLANBAGS and may not be reproduced or used without written permission.

12. User Content & Reviews

By submitting reviews or content, you grant OLANBAGS the right to use, display, and publish such content for marketing or promotional purposes.

We reserve the right to remove content that is misleading, offensive, or unlawful.

13. Third-Party Services

Our website uses third-party platforms including Shopify, payment providers, and delivery services. We are not responsible for the policies or practices of third-party services.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

15. Limitation of Liability

To the extent permitted by law, OLANBAGS is not liable for indirect or consequential loss arising from use of our website or products.
 

Nothing in these Terms excludes rights or remedies available under Australian Consumer Law.

16. Indemnification

You agree to indemnify OLANBAGS against any claims arising from your breach of these Terms or misuse of the website.

17. Termination

We reserve the right to suspend or terminate access to the website where these Terms are breached.

18. Governing Law

These Terms are governed by the laws of Australia. You submit to the exclusive jurisdiction of Australian courts.

19. Contact

For questions about these Terms, please contact:
 

OLANBAGS
Email: info@olanbags.com.au
Website: www.olanbags.com.au    
Melbourne, Australia